Quality is a characteristic or attribute that refers to the degree of excellence or superiority of something. It can be used to describe a wide range of things, including products, services, experiences, and processes.
Quality is often seen as an important factor in decision-making, as it can influence the value or utility that something provides. It is also an important aspect of customer satisfaction and loyalty, as high-quality products or services are often more likely to meet the needs and expectations of customers.
Quality can be measured or evaluated in many different ways, depending on the context and the criteria being used. It can be assessed objectively, through the use of standardized tests or metrics, or subjectively, through the perceptions and opinions of individuals.
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To learn more about the concept of quality, check out the following YouTube videos:
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"What is Quality" by LeanVlog https://youtu.be/jpM0Jp6X9-4
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"The Importance of Quality" by Mo Bunnell https://youtu.be/-dM6vRDi_D4
